M&M COMIC SERVICE CUSTOMER COMMENTS

As I submitted my order tonight I realized that I have been getting my comics from you guys for just over a decade! I joined in December 1999 and now here we are just over ten years later! I still remember receiving my first order, seeing that it was double boxed, and thinking that these guys are serious about their packing, and in the ten years of shipments there have been one or two times where the double boxing really did save my shipment from harm. I really have found you guys to be extremely dependable and very accommodating - the occasional time I forget to order a book or order late.
So I just wanted to thank you all for doing such a great job of getting me my guilty pleasures every month! Also thank you for all the freebies and variants over the years! Keep up the good work!
Phil R.

I wanted to thank you folks for another wonderful year with you. I know that I and Wayne started awhile back, but never once have we had reason to regret our decision. You folks have always provided excellent service, and I wanted to make sure I expressed our gratitude. I look forward to many more years as your loyal customer.
Eric A.

First, let me take this opportunity to thank you for the wonderful surprises in my December shipment. I would be very satisfied with M&M Comic Service without these kind of added touches, but this is the kind of thing that really puts your company over the top and I want you to know that it is appreciated.
Craig M.

By the way, Thank you so much for the variant comic Christmas presents. I never order these types of books but I really appreciate you giving them to me. It is great to see a company give something away in today's usually selfish days.
Thank You,
Dennis B.

Thanks for taking such good care of me! :)
Brian M.

I am very pleased with your service and my comics have [always] been in excellent shape...Thank you for your time and trouble.
Your friend,
Doug S.

You've always been wonderful to work with. i can't remember how many years i've been with you, but you've never disappointed. Keep up the good work.
Matt D.

I have been using your company for possibly a year now and I just wanted to send a quick thanks. Your service has been just awesome, from the ordering system, to the shipping, to the books, and the email service when I had questions (I may have even called once or twice).
And thanks for the extra book every now and then. Again, great job, and thank you.
Chris B.

As always, I value and appreciate the wonderful job you do each and every time.
Sam M.

Thank you very much. I just wanted you guys to know that I've been very happy with prompt, courteous, and professional service you provide. Thanks.
Victor G.

...I've said it before and I'll say it again, you guys do a terrific job. Even with the mail delay, the new books get to me so close to street date that, once my local comic shop catches up on all the money it owes me (way too long a story to go into), I may just shift completely over to mail service. My local comic shop, as I've also said, is all of two blocks from my apartment. That's how good a job y'all are doing!
Chuck S.
And a few months later Chuck writes...
As of the current orders (shipping 10/09), M&M will become my primary source for my weekly four color fix. My LCS, all of two blocks from my apartment, hasn't managed to get the pull list right in months, that plus other consignment screw ups have me truly p*ssed off...A store should never take a customer for granted. I've been with this LCS somewhere around 15 years. You should take the compliment. It's a biggie.
Chuck S.

I just wanted to say I like the way your site works and look forward to buying from you for a long time.
Thanks,
Gary G.

...I had to write to thank you. (I was actually about to write two days ago to check if you were still going to honor my order for Cap #25, which I regret admitting because you haven't let me down in what - 4 or 5 years?) That's the reason for my note. Your email to your customers yesterday regarding the stunning news of Captain America #25 was as welcome as it was surprising. In the comic world stand-up-behavior like that is a bit too rare. I'm no expert but I bet many, many comic shops shorted customers on their Cap #25's only to bag them and put 'em out for 10x the cover price. Your announcement that everybody who ordered Cap #25 would get it no matter how much the market offered was like seeing a white hat in the wild west. Cap'd be proud.
Phil S.

By the way, in case no one said thanks on the Captain America's [issue #25], I feel you did a great service to your clients offering the reorders. I had several of my insurance clients call me for that issue [cause they know I am a comic freak] and you made me out to be a hero 'cause I could get them one!
Thanks again for all your great service and help.
Lex B.

Your service to me is excellent, and the new web site is great! Very easy to use, and I really like the improvement. I am from Norway, a long way from the US, and I am here to stay with you, and will continue to use you as the only distributor as long as I read comic books.
Best Regards,
Per A. B. - Norway

By the way, I have been an M & M customer for almost 12 years. I first started purchasing from you guys when I was in Chicago for my medical residency. Needless to say, I have been extremely satisfied with your service and look forward to another 12 years.
Scott B.

First, I'd like to say that I'm thrilled with the shipment this month, just as I am every month. I feel the need to let you know that....
Gary D.

Just wanted to drop you a note to thank you for the free book package. It was awesome to look through and be surprised at the goodies, I felt like I was back at the 7-11 looking through their comic racks on a Tuesday. You guys are great!!
Hope you are all safe and healthy,
Pat N.

On a different note, let me say how pleased I am with your service. Before I tried M&M, I experimented with different services. There was always some problem: either their product and shipping prices were too high, or they offered only a fraction of what was available. In the five years I've been using M&M, I have never once been disappointed with the securely-wrapped package that appears without fail on my porch the first week of every month. I love being able to order virtually any item from the Previews catalog. Every item I order (that has been released, of course) is in there, even the most obscure titles from tiny indies. In an age where simple competence is an increasingly rare commodity, M&M adheres to an old-fashioned "quality and service at a fair price" philosophy. Bravo, M&M! Please stay in business forever.
Thank you,
Joseph St. L.

Your excellent service and products continue to amaze me. I appreciate all the hard work and effort all you folks obviously go through. Maybe with more folks like you, the comic industry has a chance of turning the corner.
Thanks in advance and take care.
Doug O.

Thank you for your reply. When I came back this afternoon your package was here just as you predicted. This was my first delivery so I was unfamiliar with your procedures. I would like to compliment [M&M Comics] for the way you shipped; I couldn't be more pleased. I'm looking forward to continued service and am happily recommending M&M Comics to others.
Thanks again,
Frank D.

Your excellent service and products continue to amaze me. I appreciate all the hard work and effort all you folks obviously go through. Maybe with more folks like you, the comic industry has a chance of turning the corner.
Thanks in advance and take care.
Doug O.

...you guys at M&M always go the extra mile for your customers. (And you can quote me.)
[ OK, we will! :-) -- M&M ]
Best,
Phil W.

Over the many years that I have been getting my books from M&M, things have changed quite a bit - for the better. Thanks again for providing such a great service. I look forward to ordering many more books from you in the future.
Mike M.

I can only echo the many excellent comments regarding your subscription service. I have been a customer for a number of years and am always happy with the thoroughness and excellence of the shipment. Keep up the good work - I can't imagine any other service that can live up to your standards!!
Mike. Mc.

It never ceases to amaze me each month how your shipments arrive in perfect order. I love your company and the service it provides. You folks have been wonderful!
Take care.
John B.

By the way, if I haven't mentioned it I am extremely pleased with your comic service. In my 24+ years of collecting, I have tried several different companies and yours continues to be the best of the bunch. I'm only sorry I didn't find you sooner. Keep up the great work.
Mike S.

I love your service. I've received my first two orders already and both have been exact with the books in great condition. Keep up the good work!!
Brian H.

I have been a customer with the folks at M&M for over a year now. I cannot believe the level of service provided by a mail order comic company. I was very hesitant at first since I mainly dealt with local shops. I find the discounts very helpful and the easy ordering software a plus. However, the people behind M&M are extremely helpful with any special requests and problems that I might have. Easy to order, easy to deal with and eagerly awaiting for my order to come in. What more can you ask for? Thanks Mike and the other folks at M&M!
Sean McD.

First let me say that I've been a customer for nearly four years. That alone says I am very satisfied with your service. I have had only a few questions over that period and they have all been resolved in a simple fashion. My shipments come well-packed, complete (I think you missed a title only once in four years) and at a discount I can't get at my local store. I can also normally predict what day the UPS guy will come by. I'm a happy customer - I even enjoy Comic Comments.
James C.

I have tried other mail order services as well as local stores and none have come close to M & M.
Ray E.


Thank you for your interest in M&M Comic Service. Call us if you have any questions at: 830-438-6131.